Warranties
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At TylerCal Marketing, we stand behind the quality, durability, and craftsmanship of our shower faucets. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store at https://tylercalmarketing.site.
1. Warranty Coverage
We offer a 1-year limited warranty on most of our shower faucets unless otherwise stated on the product page. This warranty covers:
Manufacturing defects
Structural faults or material issues under normal, residential use
Please refer to individual product listings for any product-specific warranty exceptions or additional coverage information.
2. Warranty Period
The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase is required to initiate any warranty claim.
3. How to File a Warranty Claim
If you believe your product is eligible for warranty service, please follow the steps below:
Contact Us: Send an email to support@tylercalmarketing.site
Include: Your order number, product name, a clear description of the issue, and photos or videos (if applicable)
Response: If your claim meets the warranty criteria, we will provide instructions for a return, replacement, or repair
4. Warranty Exclusions
This warranty does not cover the following:
Damage resulting from misuse, mishandling, improper installation, or neglect
Normal wear and tear from everyday use
Cosmetic issues that do not impact functionality (such as surface blemishes or discoloration)
Any unauthorized repairs, modifications, or alterations
Products purchased through third-party sellers or unauthorized resellers
5. Limitation of Liability
TylerCal Marketing’s liability under this warranty is limited strictly to the repair or replacement of the defective product. We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use any of our products.
6. Additional Notes
Customers are responsible for the cost of return shipping unless the item arrived damaged or defective
Replacements are subject to current stock availability
Warranty claims are typically reviewed and processed within 5 to 10 business days after the returned item is received and inspected
7. Contact Information
For any warranty-related inquiries or further assistance, please reach out to us at:
TylerCal Marketing – Online Shower Faucet Store
📍 40797 SE TRUBEL RD, SANDY, OR 97055-7653
📧 support@tylercalmarketing.site
📞 +1 458 324 2026